What do we do?
A safe management of your accommodation in São Miguel, Azores
Leave your problems to us!
We are the only company on the market that allows direct reservations through our website with online payment. That means less taxes paid to other booking platforms thus a bigger revenue to you, while simultaneously being in a competitive price for your guest (earning more reservations)
☑︎ Zero effort ☑︎ More money
Services
We have a system that allows us a rigid and immediate management of all reservations for your property in all digital bookings platforms
After the reservation is booked, we immediately send a message to the guest to ensure that the guest knows who to contact. Afterwards we send an email to the guests to ensure we collect all the information to proceed with a comfortable and easy check-in and also to give some information about the accommodation and the island (places to visit, restaurant list, bars, museums, touristic activities, etc)
The cleaning service of all the surfaces and clothes from the house is very important for the guest's happiness and experience. For those reasons, our employeses go through an education program to ensure an excellence service
After the cleaning we go through the cleaning supervision to ensure that everything was prepared for our next guests.
We also verify the furniture and decoration placement to ensure the house harmony. We may also take care of the exterior, gardens, farms and pools maintenance (extra service)
We ensure that the guest has everything that he might need.
Before every stay we ensure that the house has:
On the bathroom:
☑︎ Shampoo
☑︎ Shower gel
☑︎ Hand soap
☑︎ Toilet Paper
☑︎ 10L Garbage Bag
On the kitchen:
☑︎ Dish sponge
☑︎ Kitchen paper
☑︎ Dishwasher detergent
☑︎ Dishwasher tablets
☑︎ Laundry detergent and smoother
☑︎ 30L or 50L garbage bags
The check in is a crucial moment in the guest’s approach. It’s the time we may score some points with a good service and sympathy. We talk and get to know the guests and we ensure they will feel at home.
We give attention to the detail as we previously turn on the more adequate lights according with the time of day, we adjust the house temperature through AC or heaters/fans depending on the season and upon arrival we give specific details of your accommodation of good utilization of the electronics of the house and we give some extra tips regarding the island.
To conclude the reception we give the necessary explanations regarding your house specificity: TV, electronic equipment, exterior equipment, pool, etc and we also help with some information about the island in case they need it.
We ensure your accommodation is totally prepared for your guest’s arrival and we give attention to the details: we turn on the most adequate light according to the time of the day.
We verify if everything is in order, namely the house assets and if the equipment is working.
We ensure the guests had a pleasant stay and in the case they are satisfied we remind them to leave a positive review in the online booking platform.
We collect the keys and prepare a stay report that we afterwards send to the owner.
Our guests can rely on AL Açores team support during their stay. Any extra explanation or advice will be given if needed as well as any in person assistance in the case something unpredictable happens in the house, as a way to ensure the immediate problem solution and guest’s satisfaction and comfort.
In order for the guests to enjoy the best of their stay, we prepare a house book with all the necessary information, such as check-in and check-out time, garbage collecting, information and suggestions about touristic activities as well as bars and restaurant suggestions, useful sites among other relevant information.
The logo creation is a distinctive feature of your accommodation. Your accommodation will be perceived as more professional and attention to the detail. And in the hospitality field, attention to detail is a must.
If details are important, photos that will promote your accommodation is more than an important detail. This is a crucial aspect for the success of our business. For this reason, we offer the photo session of your accommodation, because this way we ensure that the quality of the photos is according to our professionalism and requirement rate, since we work with professional photographers that specialize in this type of photos.
You don’t have to worry about creating a profile in the various booking platforms as we ourselves create the profile of your accommodation.You will have full access to the profile and information about your property, as well as the bookings.
With the goal of ensuring an optimization between occupancy rate and revenue per booking, we monitor and analyze your most direct competition - the properties that have the most similar characteristics of your accommodation and/or in the same area.
Through a market study, we can ensure the maximum valorization of your accommodation, adapting the values to demand to the guests for each season. This followup is constant since the touristic market, as we all know, is very flexible to external factors that rapidly alter the demand, consequently changing the competition and values applied on the market.
Since our policy is to ensure 0 worries and 100% safety, all administrative work is taken care by us: invoice emission regarding the guest’s stay, VAT periodic declaration, SEF report of the guests coming from other countries, monthly and annually statistic report, among other work.
We excel the service given to our guests and there is nothing better than a welcoming basket to enchant them
the basket may be made of: jam, snacks, local cakes, tuna or Azores cheese, among other local products.
What do we do?
A safe management of your accommodation in São Miguel, Azores
Leave your problems to us!
We are the only company on the market that allows direct reservations through our website with online payment. That means less taxes paid to other booking platforms thus a bigger revenue to you, while simultaneously being in a competitive price for your guest (earning more reservations)
☑︎ Zero effort ☑︎ More money
Services
We have a system that allows us a rigid and immediate management of all reservations for your property in all digital bookings platforms
After the reservation is booked, we immediately send a message to the guest to ensure that the guest knows who to contact. Afterwards we send an email to the guests to ensure we collect all the information to proceed with a comfortable and easy check-in and also to give some information about the accommodation and the island (places to visit, restaurant list, bars, museums, touristic activities, etc)
The cleaning service of all the surfaces and clothes from the house is very important for the guest's happiness and experience. For those reasons, our employeses go through an education program to ensure an excellence service
After the cleaning we go through the cleaning supervision to ensure that everything was prepared for our next guests.
We also verify the furniture and decoration placement to ensure the house harmony. We may also take care of the exterior, gardens, farms and pools maintenance (extra service)
We ensure that the guest has everything that he might need.
Before every stay we ensure that the house has:
On the bathroom:
☑︎ Shampoo
☑︎ Shower gel
☑︎ Hand soap
☑︎ Toilet Paper
☑︎ 10L Garbage Bag
On the kitchen:
☑︎ Dish sponge
☑︎ Kitchen paper
☑︎ Dishwasher detergent
☑︎ Dishwasher tablets
☑︎ Laundry detergent and smoother
☑︎ 30L or 50L garbage bags
The check in is a crucial moment in the guest’s approach. It’s the time we may score some points with a good service and sympathy. We talk and get to know the guests and we ensure they will feel at home.
We give attention to the detail as we previously turn on the more adequate lights according with the time of day, we adjust the house temperature through AC or heaters/fans depending on the season and upon arrival we give specific details of your accommodation of good utilization of the electronics of the house and we give some extra tips regarding the island.
To conclude the reception we give the necessary explanations regarding your house specificity: TV, electronic equipment, exterior equipment, pool, etc and we also help with some information about the island in case they need it.
We ensure your accommodation is totally prepared for your guest’s arrival and we give attention to the details: we turn on the most adequate light according to the time of the day.
We verify if everything is in order, namely the house assets and if the equipment is working.
We ensure the guests had a pleasant stay and in the case they are satisfied we remind them to leave a positive review in the online booking platform.
We collect the keys and prepare a stay report that we afterwards send to the owner.
Our guests can rely on AL Açores team support during their stay. Any extra explanation or advice will be given if needed as well as any in person assistance in the case something unpredictable happens in the house, as a way to ensure the immediate problem solution and guest’s satisfaction and comfort.
In order for the guests to enjoy the best of their stay, we prepare a house book with all the necessary information, such as check-in and check-out time, garbage collecting, information and suggestions about touristic activities as well as bars and restaurant suggestions, useful sites among other relevant information.
The logo creation is a distinctive feature of your accommodation. Your accommodation will be perceived as more professional and attention to the detail. And in the hospitality field, attention to detail is a must.
If details are important, photos that will promote your accommodation is more than an important detail. This is a crucial aspect for the success of our business. For this reason, we offer the photo session of your accommodation, because this way we ensure that the quality of the photos is according to our professionalism and requirement rate, since we work with professional photographers that specialize in this type of photos.
You don’t have to worry about creating a profile in the various booking platforms as we ourselves create the profile of your accommodation.You will have full access to the profile and information about your property, as well as the bookings.
With the goal of ensuring an optimization between occupancy rate and revenue per booking, we monitor and analyze your most direct competition - the properties that have the most similar characteristics of your accommodation and/or in the same area.
Through a market study, we can ensure the maximum valorization of your accommodation, adapting the values to demand to the guests for each season. This followup is constant since the touristic market, as we all know, is very flexible to external factors that rapidly alter the demand, consequently changing the competition and values applied on the market.
Since our policy is to ensure 0 worries and 100% safety, all administrative work is taken care by us: invoice emission regarding the guest’s stay, VAT periodic declaration, SEF report of the guests coming from other countries, monthly and annually statistic report, among other work.
We excel the service given to our guests and there is nothing better than a welcoming basket to enchant them
the basket may be made of: jam, snacks, local cakes, tuna or Azores cheese, among other local products.